ABOUT US

- front of our building in Sturt Street

Sturt Medical Practice is located at 1010A Sturt Street, Ballarat in a custom built, brand new premises.

Practice Doctors:
Dr Philip Thomas - Family Medicine
Dr Charles Lewis - Family Medicine & Minor Surgery
Dr Jim Thomson - Family Medicine & Minor Surgery
Dr Lisa Cheshire - Family Medicine

Our practice doctors are experienced in a broad range of
general practice problems and the treatment of all age groups.

Our Practice Nurses are Marg, Barbara and Heather.
They can provide patients with a wide range of health services including:
- Pap Smears & Womens health issues
- Diabetes education & reviews
- Asthma education & reviews
- Spirometry testing
- Childhood immunisations
- Overseas vaccinations
- Removal of sutures
- Blood pressure & ECG monitoring
- Wound & ulcer dressings
- Health assessments for over 75 year olds
- 45+ year old health check

- reception and waiting area

Our Practice Manger is Susan Hocking

Our reception staff consist of Annette, Vicki, Camille, Wendy, Teresa, Kerryn

The surgery hours are:
Monday to Friday 9am - 5:30pm or longer as required
Saturday 9am - 12noon

After hours and emergency:
All hours 03 5332 1421

Other Services offered:
Cryotherapy
Minor Surgery
Shared Obstetric Care

- our waiting area with television and magazines

Billing Arrangements:
We direct-bill Medicare for Pensioners and Health Care Card holders. Private patients will pay a gap beyond the Medicare refund. This varies according to the complexity of service or if a procedure is performed. Payment can be made by cash, cheque, credit card or EFTPOS.

Special Practice Notes:
Despite our best intentions, we sometimes run late! This is because someone has needed unexpected urgent attention. Be assured when it comes to your turn the doctor will give your problem the time it deserves. Thank you for your consideration.

Referrals: Doctors in this practice are competent at handling all the common health problems. When necessary, they are able to draw on opinion from Specialists, and if need be, refer you for further investigation. You can discuss this openly with your doctor.

- an example of our doctor's rooms

Telephoning your doctor:
Although most problems are best dealt with in consultation, a doctor will always be available during normal surgery hours for emergency advice. Our staff are experienced in helping you decide whether the matter requires appointment, a return phone call from the practice, or urgent advice.
Your comments on our medical services are always welcome. If there is any way we can improve for your benefit, we will.

Appointments:
Consultation is by appointment only. Urgent cases can be seen on the day. Please advise the staff of the nature of the illness.

Home Visits:
If you wish your doctor to make a home visit, please call the surgery first thing in the morning.

- our treatment room

Booking a long appointment:
If you want an insurance medical, review of a complex helth problem, counselling for emotional difficulties, please make sure you book a longer appointment. This may involve a longer wait but your problem will get the attention it deserves. Please bring relevant letters and test results from other doctors.
Please noify us if you are unable to attend an appointment, well in advance.
If more than one person from your family wishes to see the doctor at the same time, please ensure a seperate appointment is made for each family member.